Client referral terms
1. Who can refer
Any Zaph client with at least one completed and fully paid order. Zaph staff, subcontractors and referral partners on a commission agreement are not eligible.
2. A valid referral
The referred label must be new to Zaph, with no prior enquiry, quote or order. They must quote your referral code at first contact, before their first quote. Referrals cannot be added after.
3. When credit is earned
₹1,000 once the referred label has paid ₹15,000 or more in production stitching, across one or more orders, within 90 days of its first invoice; below that, no ₹1,000. Plus 2% of stitching charges on each of its paid orders from the second onwards, for 12 months from its first invoice, then the 2% ends. Sampling, design or consulting work does not count.
4. Welcome offer
The referred label gets ₹500 off its second production order, placed within 6 months of the first. It cannot be combined with the repeat-order discount on the same order.
5. Using credit
Credit applies to stitching charges only. It cannot be used against sampling, design, fabric, trims, rush charges, shipping or GST, and cannot be exchanged for cash or transferred.
6. Validity
Credit is valid for 6 months from the date it is added. Unused credit expires and is not refunded. Credit is applied at invoicing, before tax.
7. Limits
There is no limit on how many labels you refer. The 2% repeat credit is capped at ₹5,000 per referred label per calendar year. Credit can cover up to 50% of any single invoice. Clients who refer 5 or more labels may be invited to join Zaph's referral partner programme.
8. Refunds and cancellations
If the referred label's qualifying order is cancelled, refunded or credited, the related credit is withdrawn. If it was already used, the amount is added to your next invoice.
9. Duplicate referrals
If two clients refer the same label, the code quoted first at first contact gets the reward. Zaph's records decide.
10. Fair use
Self-referrals, referrals of related businesses under the same ownership, and codes shared through paid ads or coupon sites are not valid. Zaph may withdraw credit gained against these terms.
11. Your account in good standing
Credit is applied only while your own invoices are paid on time. Credit is held, not lost, while any invoice is overdue.
12. Privacy
Zaph never tells you what the label you referred orders or pays, and never shares your details with them beyond confirming the referral.
13. Acceptance of orders
Zaph decides whether to accept any order, and referred labels are quoted and served on Zaph's usual terms, including the 10-piece minimum.
14. Changes to the programme
Zaph may change or end the programme with 30 days’ notice. Credit already earned is always honoured until it expires.
Partner terms
1. Who can join
Fabric shops, freelance designers and stylists, agencies, consultants and other manufacturers who sign these terms. Current Zaph clients who refer 5 or more labels may be invited.
2. A valid referral
The label must be new to Zaph, with no prior enquiry, quote or order, and must quote your partner code or name you at first contact, before their first quote. Referrals cannot be added later.
3. First-order reward
₹1,000 is earned once the referred label has paid at least ₹15,000 in production stitching charges, across one or more orders, within 90 days of its first invoice. Below that, no ₹1,000 is paid, but repeat commission still applies. Sampling, design or consulting work does not count.
4. Repeat commission
2.5% of production stitching charges on each paid order from the label's second onwards, for 12 months from its first invoice. After 12 months commission ends; each new label starts its own 12 months.
5. What is excluded
Sampling, design and consulting fees, fabric and trims, rush and other surcharges, shipping and GST. Commission is calculated on amounts actually received, before tax.
6. Cap
Commission is capped at ₹7,500 per referred label per calendar year. There is no limit on how many labels you refer.
7. Payment
A monthly statement and payment by UPI or bank transfer by the 10th, for payments Zaph received the previous month. TDS is deducted where the law requires it.
8. Refunds and credit notes
If a qualifying order is cancelled, refunded or credited, the related commission is reversed and deducted from your next payment.
9. Duplicate referrals
If two people refer the same label, the code quoted first at first contact earns the reward. Zaph's records decide.
10. One reward per order
Commission is not paid where the label is also a client partner on special rates, or on an order already carrying another referral reward.
11. Your role
You introduce; Zaph quotes, prices, contracts and invoices the label directly. You may not quote, promise prices or collect payment for Zaph.
12. Confidentiality
Zaph never shares a label's orders or prices with you, and never approaches your other clients. You keep Zaph's rates and terms confidential.
13. Fair use
Self-referrals, related businesses under the same ownership and codes posted on coupon sites or paid ads are not valid. Zaph may withhold commission gained against these terms.
14. Changes and ending
Either side may end the partnership with 30 days’ notice. Zaph may change rates with 30 days’ notice. Commission already earned is always paid.